How quickly will I receive a response?
We typically respond to emails within 24 hours during business days. Live chat responses are immediate during business hours (Mon-Fri, 9AM-6PM EST).
Can I schedule a one-on-one tutoring session?
Yes! Our expert tutors are available for personalized sessions. Use the contact form above with "Study Plan Assistance" as the subject to request a session.
Do you offer technical support?
Absolutely. Our technical support team can help with account issues, platform navigation, and any technical difficulties you may encounter.
Is there a phone number I can call?
Currently, we provide support through email, live chat, and our contact form. This allows us to provide detailed, documented assistance for your SAT prep questions.
Can parents contact you about their child's progress?
Yes, we welcome communication from parents. Please include your child's account information and specify that you're a parent when contacting us.
How do I report a bug or technical issue?
Use the contact form with "Technical Support" as the subject, or select "Bug Report" in the feedback form. Please include details about what you were doing when the issue occurred.